Service Under Maintenance

Uptime over the past 90 days. View historical uptime.
CCSNH Portal Operational
Canvas Operational
CCSNH Help Desk Operational
Microsoft Office 365 (Managed by Microsoft) Operational
Student Information System (SIS) Operational
Banner Operational
Barracuda Services Operational
Telecommunications (VoIP, Networking, Internet) - Location Info in details Operational
Adobe Services (Managed by Adobe) Operational
Online Payment Systems (Nelnet, ECSI) Operational
Navigate/EAB Operational
DegreeWorks Operational
Printing Services Operational
TargetX Operational
CCSNH Websites Operational
Outside Services Not Managed by CCSNH Under Maintenance
Zoom Recording Operational
Zoom Zoom Meetings Operational
Zoom Zoom Webinars Operational
Zoom Meeting Dial-in/Telephony Operational
Trello API Operational
Clockwise Chrome Extension Under Maintenance
Clockwise Web App Under Maintenance
Kaltura Kaltura API Operational
Keeper Status Page Keeper iOS Operational
Keeper Status Page Keeper Android Operational
Keeper Status Page Keeper Desktop App Operational
Keeper Status Page Keeper Browser Extensions Operational
Twilio SMS (Okta SMS) Operational
Twilio SMS Long Code, North America Operational
Twilio SMS Long Code, North America Operational
Twilio SMS Short Code, North America Operational
Twilio SMS Short Code, North America Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

CCSNH IT Planned Outage: Sunday, November 8 5:00 AM-8:00 AM Nov 8, 2026 05:00-08:00 EST

To all CCSNH Faculty and Staff:

We would like to inform you that Banner, SIS and DegreeWorks will be unavailable on Sunday, November 8 from 5:00 AM to 8:00 AM.

Canvas and TargetX online applications will not be impacted by this outage.

Thank you for your patience during this time. If you have any questions, please visit https://resources.ccsnh.edu to submit a ticket.

Thank you,
CCSNH IT Support
Posted on Nov 04, 2026 - 12:46 EST

CCSNH IT Planned Outage: Sunday, Nov 8 10:15 PM - Monday, Nov 9 4:15 AM Nov 8, 2026 20:15 - Nov 9, 2026 02:15 EST

To all CCSNH Faculty and Staff:

We would like to inform you that Nelnet Payment Services via SIS and EAB Navigate will be unavailable from Sunday, November 8 at 10:15 PM to Monday, November 9 at 4:15 AM.

Please note that this work is being performed by the vendor. They expect the outage to be completed by 4:15 AM Monday morning. It is NOT expected to impact services during working hours.

Thank you for your patience during this time. If you have any questions, please visit https://resources.ccsnh.edu where you can submit a ticket or contact your local IT department.

Thank you,
CCSNH IT Support
Posted on Nov 05, 2026 - 09:09 EST

Nov 6, 2026

No incidents reported today.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

CCSNH IT Planned Outage: Sunday, November 1, 7:00 AM-8:00 AM
Completed - The scheduled maintenance has been completed.
Nov 1, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 07:00 EST
Scheduled - To all CCSNH Faculty and Staff:

We would like to inform you that Production Banner and SIS as well as Banner Finance will be unavailable on Sunday, November 1 from 7:00 AM to 8:00 AM.

Degree Works, AXIOM, online payments, and registration via EAB Navigate will also be unavailable during this time. Canvas and TargetX online applications will not be impacted by this outage.

Thank you for your patience during this time. If you have any questions, please visit https://resources.ccsnh.edu to submit an IT ticket.

Thank you,
CCSNH IT Support
Oct 28, 13:40 EDT

Oct 31, 2026

No incidents reported.

Oct 30, 2026

Month-End Outages - Friday, October 30 from 7:00 PM-9:00 PM
Completed - The scheduled maintenance has been completed.
Oct 30, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 19:00 EDT
Scheduled - To all CCSNH Faculty and Staff:

Banner Student (PROD), Banner Finance, SIS/Navigate electronic payments and registrations will be unavailable on Friday, October 30 from 7:00 PM-9:00 PM. Canvas, TargetX and AXIOM will not be impacted by this outage.

In accordance with vendor best practices, access to Banner Student (PROD), Banner Finance, electronic payments and registrations via SIS and Navigate is closed from 7:00 PM-9:00 PM on the last business day of every month. We recognize that this may cause some inconvenience to both students and staff but unfortunately, it is necessary for accurate reconciliation of the two Banner systems.

If you have any questions, please visit https://resources.ccsnh.edu to submit a help desk ticket.

Thank you,
CCSNH IT Support
Oct 23, 13:24 EDT

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

CCSNH IT Outage: Websites Intermittent Availability
Resolved - This incident has been resolved.
Oct 23, 13:17 EDT
Investigating - To all CCSNH faculty, staff and students:

Some of our websites are currently experiencing intermittent availability issues. Our hosting provider has been notified and is actively investigating. We will send updates as we have them. We apologize for the inconvenience.

Please visit https://status.ccsnh.edu for more information about services affected. If you have any questions, please visit https://resources.ccsnh.edu to submit a ticket to IT.

Thank you,
CCSNH IT Support
Sep 28, 10:38 EDT
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